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These are Five Essential First Steps to Take When Your Home Floods

Olivia Souter, September 3, 2021

It’s awful to open the door to your home, expecting comfort and calm, only to be met with a water disaster. The task at hand seems overwhelming and mentally and physically exhausting. You need a professional water damage restoration company on the scene as quickly as possible.

Water damage can be devastating. It’s not as simple as it sounds. Water seeks the paths of least resistance and inches its way under and between walls, into electrical wiring, and into nooks and crannies that you’d not think possible. Professional water damage restoration companies efficiently and effectively handle the cleanup and restoration, returning your home or business to normal with no after-effects.

Although most water damage restoration companies offer a 24-hour emergency response, there are some things you can do before they arrive.

Call a Professional Water Damage Restoration Company. The first and most important thing you can do is contact a professional water damage restoration company. The professionals will quickly assess the damage, then determine and outline a clear strategy for getting your home back to pre-loss condition as soon as possible.

Get in touch with the Power Company. Water and electricity can’t be mixed. If the power company has not evaluated the property and declared it safe, it may be dangerous to allow anyone inside. If you arrive home to find the power grid out and your home is flooded, don’t enter your home without first contacting your power company.

Contact Your Insurance Company. Water damage restoration is usually covered by homeowners and business insurance policies. Contact your insurance company immediately to start your claim process. 24/7 Water Damage Removal

Tell them that you have reached out to water damage restoration professionals. Ask if there are any specifics about your insurance policy that you should know before you authorize work. Be sure to ask what kind of claims documentation the insurance company prefers.

Document. Document. Document. Start taking photos of water damage to your home if it is safe. In a situation like this, there is no such thing as too many pictures. You should make a list of all damaged items, including furniture and soft goods. Also, consider any items that are not covered by insurance, such as art or heirloom furniture.

This is where the water damage restoration company can help. They will provide you with detailed assessments of damage, a proposal for restoration, daily notes, photos of restoration and any other documentation that might be helpful in your claim process.

Remove What You Can. When deciding what furniture you can and cannot remove, use common sense. Don’t hurt yourself by trying to move heavy furniture that has already been damaged. The professionals can handle those pieces. However, if you see that couch cushions or wooden dining room chairs could be relocated to a dry, warm place to begin drying, go ahead and move those pieces.

In this time of crisis, you want someone with decades of experience, expertise, and professionalism. California Steam Clean, a family-owned and operated water damage restoration company in Santa Rosa, has decades of experience and treats your family like you are one of their own.

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